Privacy at Vocal
A quick note on privacy from the founder
Being a small company, we can afford to be honest and direct.
First of all, there are many advantages to being small. Our infrastructure is easy to overview and we can monitor things easily.
Still, we know we aren't invincible.
Luckily, the data we hold about our customers is not critical (compared to financial data for example), therefore, hackers won't have too much of an incentive to attack us.
They will try of course. And we do all that is in our power to prevent this. And in case we are unsuccessful, we will of course let you know immediately and fix the security flaw.
Out of precaution, we don't recommend to store extremely sensitive data with Vocal (like your Bitcoin access key or passwords).
Finally, internal abuses are always possible. While we restrict access to recordings to the highest level (me!), you still have to trust me at the end of the day.
I promise not to access personal data without your permission.
Still, in theory, in the same way that the Google CEO could read your emails, I could access your recordings. I want to be explicit and transparent about this.
We look forward to serving you and are always available if you have questions or concerns.
Nathan Ganser, founder at Vocal